Terms and conditions for booking and cancelling facility reservations

Applying for a booking

Bookings for regular use and for events must be made using the application form for shifts. You can browse and book available individual training slots via the Timmi booking system. To apply online via the Timmi system, you must register.

If you are applying for slots at several sports facilities, a separate application must be submitted for each facility.

Applications for regular seasonal slots must be submitted during the specified application periods. For slots remaining available after the allocation process, applications for both regular and one-off sessions must be submitted no later than 7 days before the date of the booking.

Sessions are intended solely for the use of members of the sports club or other organisation that applied for the session, or for the purpose specified by an individual in their booking application. A booking, or part thereof, may not be transferred to a third party. When applying for a booking, you must specify whether it is for juniors (aged 20 and under) or adults.

Submitting a booking application does not guarantee that the booking has been confirmed. All applications are processed by the Sports Services, and a booking confirmation for approved slots is always sent to the email address provided by the applicant.

The person booking the facilities undertakes to pay the booking fee in accordance with the current price list. Any hours exceeding the original booking will be charged at double the standard rate.

The person booking the facilities is responsible for ensuring that the activities they organise meet the criteria set out in the Consumer Safety Act, that the necessary safety plans are in place, and, where required, that the necessary official permits for each event have been obtained.

A charge of 200 euros will be made for premises left in an untidy condition, and 500 euros for acts of vandalism.

Guidance and further information on facility reservations

Sports services’ own activities and public sessions open to independent fitness enthusiasts
Early childhood education and care centres, schools and educational institutions in Tampere during their opening hours
Sports clubs, associations and adult education centres that organise sports activities registered and operating in Tampere
Other leisure groups and commercial exercise groups in Tampere
Other sports and recreational groups

For the purposes of allocating sessions, sports clubs in Tampere are treated on a par with non-profit organisations, socially responsible companies and limited companies based in Tampere that are involved in national matches and competitions.

Competitors’ league level and the regulations of the sports federations
Conditions required by the sport (size of the pitch or hall, height, etc.)
Sessions for children and young people are generally scheduled for early in the evening
Regional coverage and accessibility
For exercise groups operating outside sports clubs, the allocation criteria are based on the public benefit of the activity
The intended use and specific characteristics of the sports facility may alter the hierarchy.

Sports Services reserves the right to temporarily cancel individual sessions during major events or competitions. These include, amongst others:

Events organised by the Sports Services or those in which the City of Tampere plays a significant role in the organisation
Major commercial and other events of significance to the city
International matches included in the range of sports offered by the relevant sports facility or area, as well as league matches and major tournaments approved by the relevant sports federations.

A training slot is intended solely for members of the sports club or other organisation that has applied for it.

The allocation of slots specifies the duration of seasonal training slots, as well as the season, week and day, for each specific pitch or sports facility. A booking confirmation is sent to those who have been allocated a slot.

Regular slots are allocated on a season-by-season basis.

Cancellations or changes to allocated slots may only be made in writing or by email to the Sports Services customer service team:

City of Tampere, Sports Services / Customer Service, Ratinan rantatie 1, 33100 Tampere, [email protected]

Cancellations or changes to bookings must be made no later than 7 days before the session begins. Cancellations and changes to tournament and competition bookings must be made no later than 10 days before the event, and cancellations relating to accommodation must be made 7 days before the start of the booking. Otherwise, the full amount will be invoiced in accordance with the original booking.

A processing fee of €2.85 per cancelled or amended booking will be charged to clubs, and €5.70 to private individuals and companies, to cover cancellations and any additional work involved.

Sports Services reserves the right to change the time slots and their prices.

Terms and conditions for booking and cancelling facility reservations

Applying for a booking

Guidance and further information on facility reservations

General principles and hierarchy for the allocation of seasonal slots Expand Collapse

Factors influencing shift allocation and hierarchy Expand Collapse

Individual bookings that take precedence over other activities Expand Collapse

Scheduling and allocation of shifts Expand Collapse

Cancelling slots Expand Collapse

See also